Returns & Refunds Policy

At Easy Tiger, we strive for 100% satisfaction with every bite; however, due to the perishable nature of our food products, we can only offer refunds or replacements for items that arrive damaged or incorrect. Please contact our support team within 24 hours of delivery to initiate a claim for any quality concerns.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged or incorrect items along with the shipping label and packaging immediately upon arrival.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and the photos attached to report the discrepancy.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine if a refund or replacement is eligible based on our safety standards.

• 4.
  Resolution

  Once approved, we will either ship out a fresh replacement immediately or issue a full credit back to your original payment method.